Oct 9, 2013

Remote Desktop (RDP) connection to Windows 8 login prompts "Connect a smart card". Also for Remote Web Workplace (RWW).

There have been a few hurdles getting users connected into Windows 8 machines via Remote Desktop (RDP) or Remote Web Workplace (RWW) from Small Business Server.

When you try to log in, you may see a message that says "Connect a smart card".  The issue seems to be caused by trying to "push" or "save" your credentials into the remote session as you are logging in.  I know in RWW, you should go back to the "connection options" and un-check the box the says something like "Login to this session as InsertUsernameHere".   This may also effect RDP - try not to save or send your credentials along with the initial launching of the session.  Try to wait and just enter them manually once you get to the Windows 8 login screen.

If that doesn't help, the other workaround is to click on the "Other user" avatar on the Windows 8 login screen, rather than clicking on YOUR avatar.  Then manually enter your username and password.  My users have had success with the "other user" trick if all else fails.


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